Job Listings

Human Resources Director job description

The Human Resource Director is responsible for providing vision and leadership to the Agency in Human Resources with emphasis on: staffing needs, hiring employees, employment verification (e.g. criminal backgrounds), recruiting, guiding managers with performance issues, and ensuring personnel and management practices conform to various policies and procedures within the Agency. The Human Resources Director is responsible for managing the employee benefits and compensation, employee records, and personnel policies to ensure that everything is fair and equitable across the board.

Position Requirements/Qualifications:

Education Requirements: Associates Degree or higher.

Experience Requirements: Minimum of one-year experience and basic knowledge in the areas of human resources operations. Must be proficient in MS Office Word, Excel, and Outlook.

Licensure/Certification: Valid Florida Driver’s License approved by Better Way of Miami’s Insurance Carrier.

Skills/Abilities: Ability to work as a team member and have management, communication, organizational and interpersonal skills; Ability to work under stressful conditions and be flexible in relation to department needs; Demonstrates Proficiency in Verbal & Written Communication Skills; Knowledge of State & Federal Statutes Regarding Confidentiality Laws; Knowledge of Drug-Free Workplace Policies; Knowledge of 12 Step Program’s addiction and recovery process.

Job Duties:

Maintain employee personnel records.

• Administer new employee orientation procedures.
• Responsible for updating Employee Handbooks as needed.       
• Provides new employees with employee handbook and information on areas of mandated training.
• Coordinating Background Screening in accordance with 65D-30 Department of Children & Families regulations.
• Coordinate and track all required CEUs and training activities of all staff members
• Assist the President-CEO with research and preparation of grants and proposals.
• Responsible for updating all job descriptions and performance evaluations annually or as needed.
• Responsible for the preparation for any representation in all unemployment compensation cases.
• Responsible for the preparation for workers compensation cases. Keeps on going file of all employee injuries
• Complete OSHA forms 300 and 301 and report all work-related injuries to OSHA as required by law
• Responsible for the preparation of recruitment advertisements and activities.
• Distributes, by mail or in person, applications for employment and responds to all applicants by phone or other means of correspondence.
• Keeps position control list current and updates position-opening lists.
• Uses computer to type correspondence, reports, and other items as requested.
• Responsible for verification of work history of new employees.
• Responsible for the verification of credentials of professional employees (license, certification, education, etc.).
• Responsible for the gathering and verifying credentials of Licensed Independent Practitioners
• Responsible for the completion of all Performance Improvement activities.
• Responsible for the collection of data as specified in Performance Improvement policy.
• Responsible for organizing and maintaining all departmental policy manuals in accordance with current Federal and State regulations, including CARF accreditation standards annually.
• Responsible for preparing the facility for site visits from CARF
• Responsible for preparing the facility for national and local licensing and accrediting activities.

Residential Behavioral Health Technician

The Residential Behavioral Health Technician (BHT) is responsible for resident safety and well-being of all clients and the preservation and security of the facility while on duty.

Security Requirements: Must pass a DCF level II criminal background screening.

Education Requirements: High School Diploma or equivalent, CBHT preferred (or attain a CBHT within one year of employment)

Experience Requirements: Some work in a treatment facility helpful, but not required. Must have a working knowledge about progression of/and recovery from, active addiction.

Licensure/Certification: Valid Florida Driver’s License approved by Better Way of Miami’s Insurance Carrier.

Skills/Abilities: Ability to work as a team member and have management, communication, organizational and interpersonal skills; Ability to work under stressful conditions and be flexible in relation to department needs; Demonstrates Proficiency in Verbal & Written Communication Skills; Knowledge of State & Federal Statutes Regarding Confidentiality Laws; Knowledge of Drug-Free Workplace Policies; Knowledge of 12 Step Program’s addiction and recovery process.

Job Duties/Expectations:

• Demonstrates an ability to supervise clients, their condition and whereabouts through the use of the sign-in/sign-out logs, trip passes and transportation logs.
• Demonstrates an ability to post, coordinate and supervise chore assignments, etc. (to include taking appropriate inventory of cleaning supplies and re-ordering as needed).
• Demonstrates an ability to complete documentation as required by policies and procedures (incident report, tracking forms, trip passes, visitors’ log, medication logs, etc.).
• Demonstrates an ability to act as receptionist through presentation and the use of good customer service skills, and effective communication skills which foster a welcoming approach to the organization).
• Demonstrates an ability to provide facility and program information for visitors and/or callers.
• Demonstrates an ability to inspect stock and maintain facility property and inspect and store clients’ personal property as appropriate.
• Demonstrates an ability to manage facility, equipment and resident emergencies.
• Demonstrates an ability to conduct various drills and building evacuations as required.
• Demonstrates an ability to conduct 13-point checks and other security measures as required.
• Demonstrates an ability to communicate effectively with the counselors pertaining to their clients as needed.
• Demonstrates an ability to conduct the observation of clients’ self-administration of medication including the corresponding documentation.
• Demonstrates an ability to conduct drug screenings on clients including the corresponding documentation.
• Follow all company policies and procedures as it pertains to the position to include general use of the company vehicle, inspections, and parking, health and safety, infection control, human resources, and accounting.
• When in use of the company vehicle, check and maintain vehicle safety, supplies, mechanical condition, cleanliness and regular maintenance according to schedule, reporting per established policies and procedures.
• When in use of the company vehicle, transport clients to and from medical and other appointments or other critical needs as they arise.
• When in use of the company vehicle, pick up and deliver donations and other materials as needed and administrative documents and other errands as assigned.
• When in use of the company vehicle, accurately complete as required documentation as per DOT and produce such documentation as needed for audits or other monitoring.
• Walk throughout the facility and grounds to check on the clients.
• Ability to treat all clients with respect and dignity at all times.

Institutional Line Cook

The Institutional Line Cook is responsible for the day-to-day operations of the kitchen including planning and preparing meals, directing clients to assist with distribution and clean-up, and opening/closing the kitchen.

Education Requirements: Minimum High School Diploma or equivalent.

Experience Requirements: Must possess a general knowledge of food preparation and kitchen operations.

Licensure/Certification: Current Food Handler’s certification, valid Florida Driver License approved by Better Way’s Insurance Carrier.

Skills/Abilities: Ability to work as a team member and have management, communication, organizational and interpersonal skills; Ability to work under stressful conditions and be flexible in relation to department needs; Demonstrates Proficiency in Verbal & Written Communication Skills; Knowledge of State & Federal Statutes Regarding Privacy and Confidentiality Laws as per 42 CFR, Part 2 and HIPAA (1996); Knowledge of 12-Step Programs (addiction and recovery);

Job Duties/Expectations:

• Plan and prepare full meals for the facility (approx. 150 people)
• Deliver prepared meals to clients.           
• Food preparation, i.e.: cutting, chopping, mixing, etc.
• Slicing luncheon meats and prepare sandwiches.
• Direct client/helpers to assist with food prep, clean-up, and serving.
• Clean up dining room and kitchen
• Assist in the general upkeep within the kitchen and dining room area.
• Facilitate overall cleanup of storage rooms, freezer, walk-in coolers and floors.
• Cooperate with dietary personnel and with other departments.
• Able to open and/or close the kitchen.

Vocational Counselor (VC)

The Vocational Counselor (VC) is an individual who assists the clients with their vocational needs. The VC is responsible for making sure the clients have what they need to join the workforce. The VC’s primary duties and responsibilities require the discretion and judgment as it pertains to the individualized direct care and treatment of the person(s) served.

Education Requirements: Minimum High School Diploma or equivalent.

Experience Requirements: A minimum of one year working in the job development, vocational and/or wellness field directly with persons served. Must have a working knowledge about progression of and recovery from active addiction.

Licensure/Certification: Completion of all requirements as per the CCISC Initiative; Completion of all training as per the Trauma Informed Care Initiative; and Valid Florida Driver’s License approved by Better Way’s Insurance Carrier.

Skills/Abilities: Ability to work as a team member and have management, communication, organizational and interpersonal skills; Ability to work under stressful conditions and be flexible in relation to department needs; Demonstrates Proficiency in Verbal & Written Communication Skills; Knowledge of State & Federal Statutes Regarding Privacy and Confidentiality Laws as per 42 CFR, Part 2 and HIPAA (1996); Knowledge of 12-Step Programs (addiction and recovery).

Job Duties/Expectations:

• Perform vocational assessment on each Residential client from 15 – 30 days after admissions.
• Perform assessment within the first 10 days after admissions for clients directly admitted to the Day/Night program, unless already successfully employed.
• Keep ongoing notes on all clients’ progress.
• Conduct job readiness “work groups”; The topics will include but not limited to attitudes toward work, resume writing, interview skills, filling out job applications, job retention skills, interpersonal skills and job search techniques.
• Inform Primary Counselors when clients have become gainfully employed.
• Assist program Staff in the gathering of documentation, (State ID cards, social security cards, etc.), and retrieval of statistical information which may include computer or clerical work.
• Maintain electronic files on all clients.
• Procure and maintain contacts with available community resources, making referrals, providing job leads, and follow-up after placement.
• Identify social service needs and referring clients to available community resources.
• Supervise clients in completing all relative documentation.
• Complete monthly reports as appropriate.
• Facilitate new client orientations.
• Issue bus passes appropriately.
• Encourages adoption of habits that are conducive to a higher quality of life.

Primary Counselor (PC)

The Primary Counselor (PC) is an individual who performs clinical work requiring advanced knowledge in the field of behavioral health (i.e. substance abuse and mental health) customarily acquired by a prolonged course of specialized intellectual instruction. The PC is responsible for individual resident care throughout the treatment program to which he/she is assigned, regularly analyzing, interpreting, and making deductions and decisions from varying facts or circumstances. The PC’s primary duties and responsibilities require the consistent exercise of discretion and judgment as it pertains to the individualized direct care and treatment of the person(s) served.

Education Requirements: Successfully graduate from an accredited college or university with a minimum of a Master’s Degree in psychology, social work, or mental health counseling and advanced addiction- specific training leading to certification (CAP) by the Florida Certification Board.

Experience Requirements: Minimum of 1-year experience in counseling addicted persons and/or those with co-occurring disorders. Experience with clinical intake, record keeping and business management procedures.

Licensure/Certification: Certified Addiction Professional (CAP) or eligible within 12 months; Certified FARS rater; Completion of all requirements as per the CCISC Initiative; Completion of all training as per the Trauma Informed Care Initiative; and Valid Florida Driver’s License approved by Better Way’s Insurance Carrier.

Skills/Abilities: Ability to work as a team member and have management, communication, organizational and interpersonal skills; Ability to work under stressful conditions and be flexible in relation to department needs; Demonstrates Proficiency in Verbal & Written Communication Skills; Knowledge of State & Federal Statutes Regarding Privacy and Confidentiality Laws as per 42 CFR, Part 2 and HIPAA (1996); Knowledge of 12-Step Programs (addiction and recovery); Knowledge of Co-Occurring Disorders and the State of Florida CCISC Initiative; Knowledge of DSM V diagnoses with respect to the substance abuse, mental health, and the co-occurring populations; and knowledge of psychotropic medications and their possible side effects.

Job Duties/Expectations:

• Maintain open communication with the Admissions Department staff regarding new admissions, transfers, and discharges.
• Develop short-term treatment plans
• Assess treatment and service plans
• Assisting clients with reaching treatment goals
• Assist with structured group activities
• Arrange family / significant others to be brought into the treatment process in relation to the Clients’ own progress, when appropriate.
• Consult with other departmental staff members regarding the ongoing adjustment and general care of each client.
• Attend treatment-planning sessions, in-service sessions, supervision sessions and daily report sessions.
• Present lectures as scheduled.
• Provide individual counseling, group counseling, family counseling sessions, and case management services as needed.
• Conduct individual counseling sessions with clients in assigned case load at least weekly.
• Substitute for absent counselors to give lectures, conduct group therapy and other duties as required.
• Utilize community resources appropriately for clients or respective families including vocational counseling, public assistance, high school equivalency course, literacy classes, etc.
• Involve client in individualized treatment planning.
• Obtain releases for all parties to be contacted on behalf of each client.
• Maintain contact with referral sources where appropriate during client’s treatment.
• Psychosocial History and Assessment completed within 7 days.
• Master Treatment Plan completed within 14 days.
• Update and review of Treatment Plan completed within 30 days of client’s admission within guidelines.
• Progress notes to be kept current denoting interventions and the client’s course in treatment.
• Discharge planning appropriately prior to the planned discharge.
• Discharge Summary completed within 5 working days following client’s discharge.
• Correspondence completed in a timely manner according to the client’s needs.
• Referral and follow-up notes current and timely.
• Ability to work with individuals with co-occurring disorders.
• Familiarity with DSM V diagnosis and their respective medications, including psychotropic side effects.

Outpatient Counselor

The Outpatient Counselor is an individual who performs clinical work requiring advanced knowledge in the field of behavioral health (i.e. substance use disorder and mental health) customarily acquired by a prolonged course of specialized intellectual instruction. The OP Counselor is responsible for individual client care throughout the treatment program to which he/she is assigned, regularly analyzing, interpreting, and making deductions and decisions from varying facts or circumstances. The Outpatient Counselor’s primary duties and responsibilities require the consistent exercise of discretion and judgment as it pertains to the individualized direct care and treatment of the person(s) served.

Education Requirements: Successfully graduate from an accredited college or university with a minimum of a Master’s Degree in psychology, social work, or mental health counseling and advanced addiction- specific training leading to certification (CAP) by the Florida Certification Board.

Experience Requirements: Minimum of 1-year experience in counseling addicted persons and/or those with co-occurring disorders. Experience with clinical intake, record keeping and business management procedures.

Licensure/Certification: Certified Addiction Professional (CAP) or eligible within 12 months; Master’s Level Personnel: Licensure as other qualified health professional within 12 months or provisional licensure; Certified FARS rater; Completion of all requirements as per the CCISC Initiative; Completion of all training as per the Trauma Informed Care Initiative; and Valid Florida Driver’s License approved by Better Way’s Insurance Carrier.

Skills/Abilities: Ability to work as a team member and have management, communication, organizational and interpersonal skills; Ability to work under stressful conditions and be flexible in relation to department needs; Demonstrates Proficiency in Verbal & Written Communication Skills; Knowledge of State & Federal Statutes Regarding Privacy and Confidentiality Laws as per 42 CFR, Part 2 and HIPAA (1996); Knowledge of 12-Step Programs (addiction and recovery); Knowledge of Co-Occurring Disorders and the State of Florida CCISC Initiative; Knowledge of DSM V diagnoses with respect to the substance abuse, mental health, and the co-occurring populations; and knowledge of psychotropic medications and their possible side effects.

Supervision Provided to Position: Supervision is provided by the Outpatient Coordinator and the Clinical Supervisor on an as needed basis.

Performance/Proficiency Standards: Performance standards are integrated within the position responsibilities. The principle functions of the position identified shall not be considered as a complete description of the all the work requirements and expectations that may be inherent in the position.

Job Duties/Expectations:

• Maintain open communication with the Admissions Department staff regarding new admissions, transfers, and discharges.
• Arrange family / significant others to be brought into the treatment process in relation to the client’s own progress, when appropriate.
• Attend treatment-planning sessions, in-service sessions, supervision sessions and daily report sessions.
• Present lectures as scheduled.
• Conduct group therapy sessions for clients as per procedure.
• Conduct individual counseling sessions.
• Substitute for absent counselors to give lectures, conduct group therapy and other duties as required.
• Utilize community resources appropriately for clients or respective families including vocational counseling, public assistance, high school equivalency course, literacy classes, etc.
• Work closely with the Case Managers in assigning caseload for case management services; access client treatment needs, coordinate treatment planning.
• Involve client in individualized treatment planning.
• Obtain releases for all parties to be contacted on behalf of each client.
• Maintain contact with referral sources where appropriate during resident’s treatment.
• Psychosocial History and Assessment completed within 7 days.
• Master Treatment Plan completed within 14 days.
• Update and review of Treatment Plan completed within 30 days of clients admission within guidelines.
• Progress notes to be kept current denoting interventions and the clients course in treatment.
• Discharge planning appropriately prior to the planned discharge.
• Discharge Summary completed within 5 working days following clients discharge.
• Correspondence completed in a timely manner according to the client’s needs.
• Referral and follow-up notes current and timely.
• Ability to work with individuals with co-occurring disorders.
• Familiarity with DSM V diagnosis and their respective medications, including psychotropic side effects.
• Working knowledge of Medicaid billing procedures.

Better Way of Miami, Inc. is an Equal Opportunity Employer. Employment shall be provided to all people without regard to race, disability, creed, national origin, sex, age, and disability, and sexual orientation/preference, status as a veteran, marital status or prior criminal history.

If you would like to apply for any of these jobs, or for positions not yet listed, click Here to complete an employment application. When completed, please print the application, sign it, and return it to the Human Resources Department at Better Way of Miami, Inc. along with a copy of your resume. You may email the Human Resources Department with your questions or concerns, as well as submitting your application and documentation, to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it.