Job Listings

Medical Coordinator job description

The Medical Coordinator oversees the general health status of clients, supervises medical, dental and other in-and-out of house services.  He/she may carry a client caseload and provide direct therapeutic services, toxicology and other tests as appropriate.  He/she operates and oversees the provision of HIV services and represents Better Way of Miami, Inc. at county-wide HIV Service-related functions.  Also functions as liaison between the Agency and the Medical community.

Position Requirements/Qualifications:

Education Requirements: Qualified medical discipline preferred but not required.

Experience Requirements: Minimum 5 years’ experience.  Some experience working with a substance abusing population, HIV/AIDS population and/or Public Health work. 

Licensure/Certification: M.D., or D.O. or R.N. preferred but not required; Valid Florida Driver’s License approved by Better Way of Miami’s Insurance Carrier.

Skills/Abilities: Ability to work as a team member and have management, communication, organizational and interpersonal skills; Ability to work under stressful conditions and be flexible in relation to department needs; Demonstrates Proficiency in Verbal & Written Communication Skills; Knowledge of State & Federal Statutes Regarding Confidentiality Laws; Knowledge of Drug-Free Workplace Policies; Knowledge of 12 Step Program’s addiction and recovery process.

It is recommended that the candidate is knowledgeable in the Provide Miami System for Ryan White billing, eligibility assessments for clients, and client referrals.

Workplace Environment:

Environmental Conditions: Position requires work in a temperature controlled environment; 100% of the time spent indoors; Potential exposure to violent situations; Some potential exposure to airborne/blood-borne pathogens or other potentially infectious materials.

Machines/Equipment Used:  Telephone System; Fax Machine; Copy Machine   

Universal Precautions: Routine tasks involve some potential exposure to blood, body fluids, or tissues.

Personal Protective Equipment:  None

Potential Workplace Violence:  None

Potential Workplace Hazards:  Low

Other Areas:

Supervision Provided to Position:  Supervision is provided by the Assistant CEO or Medical Director on an as needed basis.

Job Skills/Duties:

• Facilitate and oversee medical testing and primary care appointments for Better Way of Miami, Inc. inpatient and outpatient clients with Camillus Health Concern.
• Review and document prescriptions, appointments, and medical reports for all Better Way of Miami clients.
• Represent Better Way of Miami, Inc. at Community HIV and other meetings.
• Assist in the preparation of proposals for funding from appropriate sources (Treatment, HIV Care, Research, etc.)
• Review client admissions and arrange to meet immediate needs for pharmacy and specialized care.
• Assure clients’ medical, psychiatric and dental needs for assessment, care, prostheses, medication and follow-up are met, including appointment setting.
• Oversee medication administration and documentation, including overseeing the medication log.
• Attend treatment planning/staff meetings.
• Develop and file HIV and other reports as required monthly, quarterly, and annually.
• Serve as a member of the CQI Committee.
• Serve as the Infection Control Designee and complete quarterly Infection Control Prevalence Walks
• Present pertinent educational material to staff.
• Maintain confidentiality of patient information and records; and of facility proprietary, privileged, and/or confidential information.
• Provide Counselors with RW referrals to scan into the ECR and keep a log of all RW referrals.
• Responsible for oversight of FADAA portal system for Vivitrol-eligible clients.
• Other duties as assigned by the Assistant CEO and/or the Medical Director.

All employees will be required to sign a job description which will remain in the employee’s personnel file.  All employees are given a copy of their job description as a reference to their responsibilities while employed.  All employees of Better Way of Miami, Inc. are assessed and recognized on how effectively they contribute to the excellence of our Agency.  The Performance Recognition and Development Program is designed to:  ensure that everyone is focusing on the areas which support the mission of the Agency and goals of the individual departments; encourage active participation in the planning and implementing the goals in the employee’s individual personal and professional development; and compensate individuals based on their job performance and contribution to the organization. 

Better Way of Miami, Inc. complies with state and federal nondiscrimination laws and policies that prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, gender identity, or transgender status. It is unlawful to retaliate against individuals or groups on the basis on their participation in a compliant of discrimination or on the basis of their opposition to discriminatory practices.

Outreach Specialist Job Description

MAJOR DUTIES AND RESPONSIBILITIES:

Outreach Specialist is responsible for informing the community to create awareness about the program, coordinating community presentations to educate the community about our services forming partnerships with the various community-based organizations in our area, and transporting patients as needed so they may participate in treatment services. This person is responsible for creating and maintaining relationships with other community-based organizations that provide referrals to Better Way including hospitals, jails, court systems, homeless shelters, crisis units, and Ryan White providers. 

This person will report directly to the Clinical Director and Assistant CEO concerning outreach efforts. 

TASKS AND RESPONSIBILITIES

1. Conducts street and community outreach.
2. Recruits participants for Residential and Outpatient Substance Use and Mental Health services.
3. Creates and Maintains relationships with other community-based organizations that provide referrals including hospitals, jails, court systems, homeless shelters, crisis units, and Ryan White
4. Monitors and follow-up on service delivery.
5. Makes home visits and reaches out to persons/patients that present an adherence problem to treatment.
6. Provides program with community referrals.
7. Ensure data collection on a timely, accurate and consistent manner.

REQUIREMENTS

1. High School Diploma, or equivalency and/or outreach experience.
2. Bilingual preferred.
3. Strong interpersonal skills.
4. Ability to interact effectively with consumers, administration, faculty, and staff.
5. Handle the information with high level of confidentiality.
6. Considerable knowledge of functions of Social Service that involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Residential Behavioral Health Technician

The Residential Behavioral Health Technician (BHT) is responsible for resident safety and well-being of all clients and the preservation and security of the facility while on duty.

Security Requirements: Must pass a DCF level II criminal background screening.

Education Requirements: High School Diploma or equivalent, CBHT preferred (or attain a CBHT within one year of employment)

Experience Requirements: Some work in a treatment facility helpful, but not required. Must have a working knowledge about progression of/and recovery from, active addiction.

Licensure/Certification: Valid Florida Driver’s License approved by Better Way of Miami’s Insurance Carrier.

Skills/Abilities: Ability to work as a team member and have management, communication, organizational and interpersonal skills; Ability to work under stressful conditions and be flexible in relation to department needs; Demonstrates Proficiency in Verbal & Written Communication Skills; Knowledge of State & Federal Statutes Regarding Confidentiality Laws; Knowledge of Drug-Free Workplace Policies; Knowledge of 12 Step Program’s addiction and recovery process.

Job Duties/Expectations:

• Demonstrates an ability to supervise clients, their condition and whereabouts through the use of the sign-in/sign-out logs, trip passes and transportation logs.
• Demonstrates an ability to post, coordinate and supervise chore assignments, etc. (to include taking appropriate inventory of cleaning supplies and re-ordering as needed).
• Demonstrates an ability to complete documentation as required by policies and procedures (incident report, tracking forms, trip passes, visitors’ log, medication logs, etc.).
• Demonstrates an ability to act as receptionist through presentation and the use of good customer service skills, and effective communication skills which foster a welcoming approach to the organization).
• Demonstrates an ability to provide facility and program information for visitors and/or callers.
• Demonstrates an ability to inspect stock and maintain facility property and inspect and store clients’ personal property as appropriate.
• Demonstrates an ability to manage facility, equipment and resident emergencies.
• Demonstrates an ability to conduct various drills and building evacuations as required.
• Demonstrates an ability to conduct 13-point checks and other security measures as required.
• Demonstrates an ability to communicate effectively with the counselors pertaining to their clients as needed.
• Demonstrates an ability to conduct the observation of clients’ self-administration of medication including the corresponding documentation.
• Demonstrates an ability to conduct drug screenings on clients including the corresponding documentation.
• Follow all company policies and procedures as it pertains to the position to include general use of the company vehicle, inspections, and parking, health and safety, infection control, human resources, and accounting.
• When in use of the company vehicle, check and maintain vehicle safety, supplies, mechanical condition, cleanliness and regular maintenance according to schedule, reporting per established policies and procedures.
• When in use of the company vehicle, transport clients to and from medical and other appointments or other critical needs as they arise.
• When in use of the company vehicle, pick up and deliver donations and other materials as needed and administrative documents and other errands as assigned.
• When in use of the company vehicle, accurately complete as required documentation as per DOT and produce such documentation as needed for audits or other monitoring.
• Walk throughout the facility and grounds to check on the clients.
• Ability to treat all clients with respect and dignity at all times.

Primary Counselor (PC)

The Primary Counselor (PC) is an individual who performs clinical work requiring advanced knowledge in the field of behavioral health (i.e. substance abuse and mental health) customarily acquired by a prolonged course of specialized intellectual instruction. The PC is responsible for individual resident care throughout the treatment program to which he/she is assigned, regularly analyzing, interpreting, and making deductions and decisions from varying facts or circumstances. The PC’s primary duties and responsibilities require the consistent exercise of discretion and judgment as it pertains to the individualized direct care and treatment of the person(s) served.

Education Requirements: Successfully graduate from an accredited college or university with a minimum of a Master’s Degree in psychology, social work, or mental health counseling and advanced addiction- specific training leading to certification (CAP) by the Florida Certification Board.

Experience Requirements: Minimum of 1-year experience in counseling addicted persons and/or those with co-occurring disorders. Experience with clinical intake, record keeping and business management procedures.

Licensure/Certification: Certified Addiction Professional (CAP) or eligible within 12 months; Certified FARS rater; Completion of all requirements as per the CCISC Initiative; Completion of all training as per the Trauma Informed Care Initiative; and Valid Florida Driver’s License approved by Better Way’s Insurance Carrier.

Skills/Abilities: Ability to work as a team member and have management, communication, organizational and interpersonal skills; Ability to work under stressful conditions and be flexible in relation to department needs; Demonstrates Proficiency in Verbal & Written Communication Skills; Knowledge of State & Federal Statutes Regarding Privacy and Confidentiality Laws as per 42 CFR, Part 2 and HIPAA (1996); Knowledge of 12-Step Programs (addiction and recovery); Knowledge of Co-Occurring Disorders and the State of Florida CCISC Initiative; Knowledge of DSM V diagnoses with respect to the substance abuse, mental health, and the co-occurring populations; and knowledge of psychotropic medications and their possible side effects.

Job Duties/Expectations:

• Maintain open communication with the Admissions Department staff regarding new admissions, transfers, and discharges.
• Develop short-term treatment plans
• Assess treatment and service plans
• Assisting clients with reaching treatment goals
• Assist with structured group activities
• Arrange family / significant others to be brought into the treatment process in relation to the Clients’ own progress, when appropriate.
• Consult with other departmental staff members regarding the ongoing adjustment and general care of each client.
• Attend treatment-planning sessions, in-service sessions, supervision sessions and daily report sessions.
• Present lectures as scheduled.
• Provide individual counseling, group counseling, family counseling sessions, and case management services as needed.
• Conduct individual counseling sessions with clients in assigned case load at least weekly.
• Substitute for absent counselors to give lectures, conduct group therapy and other duties as required.
• Utilize community resources appropriately for clients or respective families including vocational counseling, public assistance, high school equivalency course, literacy classes, etc.
• Involve client in individualized treatment planning.
• Obtain releases for all parties to be contacted on behalf of each client.
• Maintain contact with referral sources where appropriate during client’s treatment.
• Psychosocial History and Assessment completed within 7 days.
• Master Treatment Plan completed within 14 days.
• Update and review of Treatment Plan completed within 30 days of client’s admission within guidelines.
• Progress notes to be kept current denoting interventions and the client’s course in treatment.
• Discharge planning appropriately prior to the planned discharge.
• Discharge Summary completed within 5 working days following client’s discharge.
• Correspondence completed in a timely manner according to the client’s needs.
• Referral and follow-up notes current and timely.
• Ability to work with individuals with co-occurring disorders.
• Familiarity with DSM V diagnosis and their respective medications, including psychotropic side effects.